Lord & James is committed to educating and training our customers on a global scale. We provide our customers with access to a bank of online tutorials, as well as in-person training and demos. Access to this service means there is always someone to give advice about which piece of equipment to use and how to use it properly to increase your productivity on the job.
When well trained, you will be able to make informed decisions about which equipment is most suitable for the job and how to achieve the desired results in the shortest amount of time. We believe this training also extends to how the surface preparation is performed, not just which machine is used. Our people have decades of experience scraping, grinding, polishing and shot blasting. Our online and in-person training will help you learn to perform each of these processes better.
Our commitment to helping our customers purchase and operate equipment also extends to providing maintenance guidelines. The key to equipment maintenance is prevention. By following the guidelines we provide, problems with the machines are detected before they result in breakdowns. Checklists, Service manuals, and technical bulletins are regularly updated and published so our customers are able to obtain the most up to date information.